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Refund Policy

What items can be returned?

We offer a 100% guarantee on all of our products.  If you are not satisfied for any reason, please contact us at info@tryenerc.com or call 1.855.674.6676.  You will need to cover the cost of shipping back to us.  Once received we will provide a full refund. 

What items can be exchanged?

We are always happy to provide an exchange as opposed to a refund.

What products are non-refundable?

Any items purchased through another website or retail must be returned to that point of purchased.   If the product is not defective and you have consumed more than 15% of the product.

When can things be returned?

Items can be returned within 60 days of purchase.

What are the contact details for items to be returned?

To initiate the return process, please contact info@paulinglabs.com and reference your order number and provide your reasoning for return with any additional information such as photos, as required.